About
The desk is staffed by operators.
Specialty insurance for trucking, transportation and commercial fleets. What is unusual here is not the products, it is who reads the file: a director of fleet management and a director of claims and safety, both of whom ran fleets before they placed insurance on them.
30 yrs
claims and safety management
26 yrs
fleet and final-mile operations
1,000
vehicles in a fleet previously run in house
Why it works this way
Which changes what gets noticed.
A generalist submits the application. Somebody who has sat on the operator's side of the desk reads the loss runs first, finds the claim that was reserved high and left there, and fixes the thing that is actually moving the rate.
That is the difference between shopping a policy and managing a programme, and it is why one client relationship on the books has now run sixteen years.
The mod is watched, not discovered
An experience modifier compounds for three years. Somebody has to be looking at the reserve while it is still moveable, and that is not the underwriter's job.
Compliance is a renewal issue
CSA basics and driver files decide a rate months before the quote arrives. They are housekeeping until they are a premium increase.
Where we work
Arizona based, fleets anywhere.
The office is in Lake Havasu City. Fleets run where they run, and radius, commodity and driver tenure matter far more to a placement than a postcode does.
- Arizona
- Lake Havasu City
- Phoenix
- Tucson
- Flagstaff
- Nationwide fleets
Send the loss runs. That is where the answer is.
A review costs nothing and does not require moving the account. Most of the time it finds something worth correcting before the next renewal rather than after it.